Devices

Devices

Purpose

This page manages probe hardware lifecycle so monitoring remains accurate, reliable, and traceable.

Prerequisites

  • You should know where each device will be deployed.
  • Users need permission to create or edit device records.
  • Device identifiers/serial details should be available.

Main Actions

  • Register new devices.
  • Assign devices to locations.
  • Update device details and lifecycle status.
  • Track calibration or maintenance-related state.

Field/Status Reference

  • Device Name/ID: Human-readable and unique reference.
  • Serial/Hardware Ref: Manufacturer or internal tracking ID.
  • Assignment: Current linked location.
  • Status: Active, inactive, maintenance, or equivalent operational state.
  • Last Seen: Most recent time the device reported data.

Workflow

  1. Create or confirm the device record.
  2. Assign device to the correct location.
  3. Validate first readings in probe logs.
  4. Monitor status and last-seen activity.
  5. Update status during maintenance, replacement, or retirement.

Connections

  • Device assignment drives context in Probe Logs.
  • Device status affects alert reliability in Alerts.
  • Device-location mapping is managed alongside Locations.

Common Mistakes

  • Reusing unclear naming that makes devices hard to identify.
  • Leaving devices unassigned to a location.
  • Forgetting to change status when devices are offline intentionally.

Troubleshooting

  • If a device shows no data, verify power, connectivity, and assignment.
  • If duplicate devices appear, confirm unique IDs and merge process.
  • If status is stale, refresh telemetry and check recent heartbeat activity.

Quick Tips

  • Use naming conventions that include location/asset context.
  • Review inactive or maintenance devices weekly.
  • Confirm device assignment immediately after installation.