SmartProbe is the operations platform for hospitality, healthcare, and aged-care teams that are tired of paper logs, missed breaches, and scrambling for records when an auditor walks in. Live wireless monitoring, digital HACCP checklists, and multi-site oversight — in one place.
15-minute walkthrough • No commitment • See it running on your sites
Trusted by teams in hospitality, healthcare, and aged care
What SmartProbe does today
Live Cook Chill Tracking
Watch every cook chill cycle in real time against FSANZ time-and-temperature limits. Process drift is flagged the moment it happens — not the next morning when the product is already in the cool room. Every batch generates an audit-ready compliance report automatically.
Custom Digital HACCP
Build custom daily, weekly, and monthly checklists that match how your kitchen actually runs. Photo evidence, staff attribution, and corrective-action prompts are built into every step.
Multi-Location
Operations managers see every venue, clinic, or facility in a single dashboard. Drill into one site, compare performance across the group, or roll a checklist out to every location at once.
Hardware Integration
Battery-powered wireless temperature probes, gateway-relayed and offline-buffered. Tablet kiosks that sync the moment Wi-Fi returns. No drivers, no IT tickets, no "the tablet froze again."
Live Cook Chill Tracking
A single cook chill cycle that breaches FSANZ time-and-temperature limits can mean $4–8k in dumped product — plus a notifiable food safety incident. SmartProbe tracks every batch in real time against Australian Standards and escalates the moment a process drifts.
No more reconstructing what went wrong from paper logs the next day. The audit-ready report for every batch generates itself.
Custom Digital HACCP Checklists
Your HACCP plan is already written. SmartProbe digitises it exactly the way you wrote it — daily opens, mid-shift checks, weekly cleans, monthly audits — without forcing you to rebuild your operation around our software.
Every step is time-stamped, attributed to the staff member who completed it, and accompanied by photo evidence. The PDF report your auditor wants generates itself.
Multi-Location Management
Operations managers shouldn't have to log into 20 different dashboards to find out which kitchen missed a check. SmartProbe rolls every venue, clinic, and facility you run into a single overview — with per-site drilldown when something needs attention.
When the auditor asks for the last 90 days of cool room readings across all five sites, that's a one-click export — not a half-day archaeology project across five separate systems.
Hardware Integration
Wireless temperature probes that run for years on a single battery, gateway-relayed back to the cloud, and offline-buffered if the internet drops. Tablet kiosks for staff workflows that sync the moment Wi-Fi returns — so a busy lunch service never costs you a missed check.
No drivers. No IT tickets. No "the tablet froze again, can someone come over and fix it?"
How it works
Step 1
Power and Wi-Fi (or ethernet). Done in 2 minutes.
Step 2
Stick-and-go. They appear in your dashboard automatically.
Step 3
Use a template, or build from your existing HACCP plan. We can do it for you on enterprise plans.
Step 4
Logging happens 24/7. Alerts find the right person. Reports generate themselves.
Industries we serve
Pricing
Plans scale with the number of sites you operate. Hardware is sold separately and ships within 5 business days.
Master Receiver is needed to collect data from Temperature Monitoring Probes. Usually only 1 needed per venue (depending on size)
Pricing available on request.
SmartProbe Tablet is required to collect, display, and send critical information to our servers. This is the link between your venue and our online system.
Pricing available on request.
Temperature Monitoring Probe
Pricing available on request.
FAQ
The most common ones we hear from operations managers, kitchen leads, and IT.
Our hardware has internal memory. It keeps logging and uploads everything automatically once the connection returns.
Yes. You choose who gets notified, how (SMS or email), and how often.
Absolutely. We support vaccine fridge monitoring with strict precision requirements.
Most venues are live within days. We handle device setup, location mapping, and onboarding.
Yes. We upload your HACCP plan and configure checklists and corrective actions for your team.
Yes — send us your plan as PDF, Word, or Excel and our team configures it in your tenant before launch. Included on every plan.
We bill per-location, not per-probe. There's a step-down per location for groups over 5 sites — see the pricing table or talk to sales.
Reassign devices in seconds. SmartProbe keeps the history and maintains audit continuity.
Most deployments do not require major IT work. Gateways and sensors are designed for fast rollout, and our documentation supports setup and onboarding.
Your team can access, print, email, and export operational records and reports whenever they need them for audits, management, or internal review.
See SmartProbe live, on your sites, in 15 minutes.
