Stop Stock Loss Before It Happens.
Automate Compliance Across Every Site.
SmartProbe gives hospitality, healthcare, aged care, and logistics teams automated temperature logging, instant breach alerts, digital task workflows, and audit-ready records without the paperwork.
Monitor vaccine fridges, cool rooms, freezers, transport, hot-hold units, incoming goods, and cook chill workflows from one dashboard.
Trusted by hospitality, healthcare, and multi-site operations.
Protect stock
Catch failures before product is lost.
Real-time thresholds, escalations, and offline buffering help your team respond before a fridge failure becomes a write-off.
Remove paperwork
Replace paper logs with guided digital workflows.
Run daily checks, corrective actions, delivery checks, and HACCP tasks with accountability built into every step.
Pass audits faster
Find the records you need in minutes, not hours.
Export time-stamped reports, incident history, and proof of corrective action from a single dashboard across every site.
Loss prevention
Catch temperature failures before they become stock loss.
A single refrigeration failure can wipe out thousands in stock. SmartProbe alerts the right people the moment a threshold drifts, even after hours.
View every site from your office or phone, respond faster, and reduce the risk of spoilage, compliance breaches, and emergency callouts.
- Automated 24/7 logging with configurable sampling intervals.
- Live and historical visibility across one or multiple locations.
- Coverage for cool rooms, vaccine fridges, labs, transport, and hot-hold environments.
- Instant alerts, acknowledgements, and low-battery notifications.
Digital HACCP & checklists
Replace paper logs with guided digital workflows.
Assign daily checks, opening and closing routines, temperature checks, and corrective actions without chasing paper forms.
Every action is time-stamped and linked to the staff member who completed it, giving you a reliable audit trail when inspectors ask for proof.
- Build any checklist you need for daily, weekly, or monthly tasks.
- Assign tasks to specific staff and see exactly who did what, and when.
- Attach photos as indisputable visual evidence that a task was done correctly.
- Digital corrective action logs for incidents and exceptions.
Compliance workflows
Built around regulated operations.
SmartProbe supports hospitality, aged care, and medical teams with workflows that match how regulated sites actually operate.
Run temperature checks, incoming goods verification, cook chill workflows, and exception handling from one place with consistent records.
- Digital temperature checks and spot checks.
- Incoming stock temperature records.
- Cook chill, blast chiller, and hot-hold verification workflows.
Reporting that wins audits
Generate audit-ready reports in seconds.
Pull reports by site, asset, task, incident, or date range without piecing records together from multiple systems.
Email, print, or export a complete time-stamped audit trail with corrective actions, acknowledgements, and supporting evidence included.
SmartProbe technology
Built for real-world environments
Sensors collect readings onsite, gateways relay them securely, and SmartProbe turns that data into alerts, audit trails, and long-term records your team can actually use.
Choose from fridge and freezer probes, humidity monitoring, spike probes for spot checks, and transport-ready devices for goods in transit.
Industries we serve
Tailored compliance for every sector.
Operational visibility
Spot recurring risks before they become repeat incidents.
Use dashboards and historical trends to identify recurring breaches, compare site performance, and prove that corrective action actually worked.
- See where alerts happen most often and which sites need attention.
- Track recurring equipment issues before they trigger larger losses.
- Keep evidence of the fix alongside the incident history.
Reach the right people
Escalate alerts with clear accountability.
Notify the right people by SMS and email when temperatures drift, equipment fails, or tasks are missed.
SmartProbe keeps a record of who was notified, who acknowledged the issue, and what happened next.
Ready-made workflows
Templates your team can use from day one.
Start with structured workflows for daily checks, spot checks, incoming goods, and corrective actions instead of building everything from scratch.
Attach photos directly to tasks to prove completion, record issues, and give managers context when something needs follow-up.
Exports your team can actually use
Share records without reformatting them by hand.
Email, print, and export reports with time, date, and staff attribution already attached to every record.
PDF, Excel, and CSV exports give managers, auditors, and stakeholders the format they need without extra admin work.
Command center
A dashboard built for managers responsible for multiple sites.
See open alerts, overdue tasks, trend data, and site-level activity from one place so your team can act before issues spread.
Built for operations teams
Everything needed to run compliance at scale.
Roles and access
Role-based access gives every site team and manager the visibility they need without exposing the wrong records.
Central oversight
Manage multiple venues, clinics, or facilities from one dashboard instead of logging into each site separately.
Data security
Cloud-based records reduce the risk of lost paperwork and keep your history available when auditors need it.
Manager dashboard
Track completion, exceptions, and reports without phone calls, binders, or spreadsheet follow-up.
Probe options
Support a mix of fixed monitoring, spot checks, transport logging, and specialised probe requirements.
Local support
Get local rollout help, training, and operational support when your team needs it.
Corrective Action Logs
Don’t just track the problem—track the solution. Log exactly what action was taken when a breach occurred for a bulletproof audit trail.
Offline Data Buffering
Power outage? No internet? No problem. Our probes store data internally and auto-upload everything once connection is restored.
Incoming Goods Checks
Verify your suppliers. Instantly log the temperature of incoming deliveries with our Bluetooth spike probes before you accept the stock.
Go live quickly
Fast installation and onboarding
Forget complex wiring or long implementation projects. SmartProbe is designed to be deployed quickly across kitchens, clinics, warehouses, and transport workflows. View setup guide.
Plug in Gateway
Connect the SmartProbe Gateway to power and ethernet (or Wi-Fi).
Place Sensors
Stick the wireless sensors in your fridges, freezers, or cool rooms.
Auto-Connect
Log in to your dashboard. The sensors appear automatically and start logging.
Rollout support
Documentation, templates, and SOPs for a smoother rollout.
Access setup guides, HACCP templates, and operational SOPs designed to help teams launch faster and standardise workflows across every site.
View DocumentationWhy teams switch
Replace paper logs, slow reporting, and reactive firefighting.
SmartProbe is built for teams that need fewer blind spots, faster responses, and cleaner proof during audits.
Without SmartProbe
Manual logs get missed, incidents are discovered late, and audit prep becomes a scramble.
With SmartProbe
Readings, tasks, alerts, and corrective actions live in one system with clear accountability.
24/7
Automated monitoring
No gaps from paper logs or manual thermometer checks.
Minutes
To find audit records
Export exactly what an auditor, manager, or owner asks for.
One view
Across every location
Track exceptions, tasks, and site performance without switching systems.
Protect more stock with every location
Choose your SmartProbe plan
Master Receiver Probe
Master Receiver is needed to collect data from Temperature Monitoring Probes. Usually only 1 needed per venue (depending on size)
- Master Receiver Probe
Pricing available on request.
SmartProbe Tablet
SmartProbe Tablet is required to collect, display, and send critical information to our servers. This is the link between your venue and our online system.
- SmartProbe Tablet
Pricing available on request.
Temperature Monitoring Probe
Temperature Monitoring Probe
- Temperature Monitoring Probe
Pricing available on request.
FAQ
Got a Question?
Here are the most common questions to help you with your decision.
Our hardware has internal memory. It keeps logging and uploads everything automatically once the connection returns.
Yes. You choose who gets notified, how (SMS or Email), and how often.
Absolutely. We support vaccine fridge monitoring with strict precision requirements.
Most venues are live within days. We handle device setup, location mapping, and onboarding.
Yes. We upload your HACCP plan and configure checklists and corrective actions for your team.
Reassign devices in seconds. SmartProbe keeps the history and maintains audit continuity.
Most deployments do not require major IT work. Gateways and sensors are designed for fast rollout, and SmartProbe documentation supports setup and onboarding.
Your team can access, print, email, and export operational records and reports whenever they need them for audits, management, or internal review.